As a CSM, you are the primary engine of growth for your portfolio, managing a book of business and helping clients navigate the complexities of programmatic and multi-channel digital media
Job Summary
As a CSM, you are the primary engine of growth for your portfolio, managing a book of business and helping clients navigate the complexities of programmatic and multi-channel digital media.
Key responsibilities include account execution and planning, revenue growth through upsell/cross-sell, serving as an AdTech consultant, relationship management, and churn mitigation.
The company emphasizes an 'office-first' culture, supports employee wellbeing, and is committed to helping employees grow their skills, experience, and career.
Matching Summary
As a CSM, you are the primary engine of growth for your portfolio, managing a book of business and helping clients navigate the complexities of programmatic and multi-channel digital media.
Skills & Requirements
Must-have
cultivating strong partnerships
managing a book of business
multi-channel digital media
programmatic ecosystem understanding
data storytelling for insights
cross-functional collaboration
Nice-to-have
interest in RMG or iGaming
office-first culture
employee wellbeing support
driving change mindset
Key Requirements
2+ years in Customer Success or Account Management or Media Planning
Experience in AdTech or Digital Media space
Solid understanding of programmatic ecosystem
Commercial Mindset ('Farmer' DNA)
Resilience & Agility
Previous experience or strong interest in RMG or iGaming is a plus