Assistant Manager, Guest Experience | Miranda

Lululemon

Australia, Australia
On-site
Lead from the floor
Manage hiring process
Provide training and coaching
Lululemon is seeking an Assistant Manager, Guest Experience in Australia to ensure exceptional guest interactions and lead a team within their retail environment. The role involves managing team performance, fostering an inclusive culture, and enhancing the overall guest experience

Job Summary

  • The Assistant Manager, Guest Experience is responsible for leading from the floor, and for building, managing, and developing team members to ensure guests receive a quality experience.
  • Core responsibilities include creating an inclusive team environment, leading exceptional guest experiences, managing store operations, and monitoring performance metrics.
  • Lululemon offers a total rewards program designed to support employees' goals and well-being, including competitive pay, bonus programs, paid time off, discounts, and development opportunities.

Matching Summary

Match Score: 85

Lululemon is seeking an Assistant Manager, Guest Experience in Australia to ensure exceptional guest interactions and lead a team within their retail environment. The role involves managing team performance, fostering an inclusive culture, and enhancing the overall guest experience.

Skills & Requirements

Must-have

  • Lead from the floor
  • Manage hiring process
  • Provide training and coaching
  • Lead performance management
  • Address guest feedback and issues
  • Monitor and compare performance metrics

Nice-to-have

  • Creates/supports an inclusive environment
  • Behaves in an honest, fair, and ethical manner
  • Motivates, empowers, develops, and directs people
  • Creates and develops teams
  • Considers lasting implications of decisions

Key Requirements

  • 1 year people management experience
  • 1 year leadership experience
  • Legally authorized to work in country
  • Full-time position, 38 hours per week

Work Rights

Must be legally authorized to work in the country

Tailored Resume

Cover Letter