Client Success Manager

DXC Technology Australia & New Zealand

UK South, United Kingdom
5d onsite
Executive-level relationship building
Service excellence and delivery performance
Contract renewals and growth initiatives
Acting as the primary point of contact and trusted advisor for key clients, the CSM is responsible for driving exceptional client outcomes through service excellence, strong financial performance, and sustainable account growth

Job Summary

  • Acting as the primary point of contact and trusted advisor for key clients, the CSM is responsible for driving exceptional client outcomes through service excellence, strong financial performance, and sustainable account growth.
  • The successful candidate will support one of DXC’s most significant accounts and will be responsible for delivery performance, renewals, retention, and growth initiatives.
  • DXC Technology is seeking a senior Client Success Manager (CSM) to join our Aerospace & Defence business area, fostering a people-first culture focused on collaboration, innovation, and continuous development.

Matching Summary

Acting as the primary point of contact and trusted advisor for key clients, the CSM is responsible for driving exceptional client outcomes through service excellence, strong financial performance, and sustainable account growth.

Skills & Requirements

Must-have

  • Executive-level relationship building
  • Service excellence and delivery performance
  • Contract renewals and growth initiatives
  • Financial performance management
  • Strategic account planning
  • Customer satisfaction initiatives

Nice-to-have

  • People-first culture
  • Collaboration and innovation focus
  • Continuous development opportunities

Key Requirements

  • UK National with 10 consecutive years UK residency
  • Eligible for UK security clearance
  • Bachelor’s degree or equivalent professional experience
  • Demonstrated success in client-facing account management
  • Proven track record managing large-scale, strategic accounts

Work Rights

Must be UK National with 10 consecutive years UK residency

Tailored Resume

Cover Letter