Base: $32—$43 usd; bonus/equity: not specified; be...
On-site
Customer experience
Product knowledge
Account prioritization
Navan (TripActions) is seeking an Associate Account Manager based in Palo Alto, CA, to support customer travel and expense needs while enhancing the overall customer experience. The role involves direct interaction with commercial clients, managing a portfolio of accounts, and providing feedback for product improvements
Job Summary
You will be responsible for directly supporting our Administrator’s travel and expense needs, solving issues, communicating effectively, and collaborating with internal teams.
You will have a direct impact on our day to day operations, traveler experience and product development.
This role involves partnering closely with Commercial Account Managers on account prioritization and running playbooks to maximize revenue opportunities.
Matching Summary
Match Score: 85
Navan (TripActions) is seeking an Associate Account Manager based in Palo Alto, CA, to support customer travel and expense needs while enhancing the overall customer experience. The role involves direct interaction with commercial clients, managing a portfolio of accounts, and providing feedback for product improvements.
Salary
Base: $32—$43 USD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer experience
Product knowledge
Account prioritization
KPI tracking
Customer satisfaction
Voice of the customer
Nice-to-have
Passion for travel
High energy
Go-getter attitude
Key Requirements
Bachelor's degree or similar relevant working experience
1-2 years of experience in Sales, Account Management, or related customer-facing position
Proven track record of managing a high volume of accounts
Excellent project management and organizational skills
Data-driven approach
Ability to prioritize tasks and problem-solve
Attention to detail and excellent communication skills