Operations Manager - Safety Programs

Northeastern University

Boston, MA, US
Base: $67,855.00 - $95,845.00; bonus/equity: not s...
5+ years operations management experience
Strong analytical and problem-solving skills
Process improvement orientation
This role serves as the operational backbone for the Office of Academic Research Safety, managing everything from customer services to compliance systems

Job Summary

  • This role serves as the operational backbone for the Office of Academic Research Safety, managing everything from customer services to compliance systems.
  • The position requires leading day-to-day operations, owning compliance obligations, and driving key process improvement initiatives across the department.
  • Northeastern University offers a comprehensive benefits package including medical, vision, dental, paid time off, tuition assistance, and retirement plans.

Matching Summary

This role serves as the operational backbone for the Office of Academic Research Safety, managing everything from customer services to compliance systems.

Salary

Base: $67,855.00 - $95,845.00; Bonus/Equity: Not specified; Benefits: Medical, vision, dental, PTO, tuition assistance, wellness, life, retirement, commuting

Skills & Requirements

Must-have

  • 5+ years operations management experience
  • Strong analytical and problem-solving skills
  • Process improvement orientation
  • Microsoft Office Suite proficiency
  • Cross-functional project leadership

Nice-to-have

  • Knowledge of compliance and regulatory requirements
  • Familiarity with laboratory or research environments
  • Experience with ServiceNow or ticketing systems
  • Customer service orientation
  • Strategic leadership mindset

Key Requirements

  • Bachelor's degree in business, operations, or related field
  • 5+ years of experience in operations management or program leadership
  • Proficiency with Microsoft Teams and Excel

Work Rights

Not specified

Tailored Resume

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