Customer Service Rep 1

Primerica Inc

Long Island City, NY, United States
$42,000-$49,000 based on experience py
On-site with remote/hybrid options after training (monthly office requirement)
Deliver exemplary customer service
Address verbal and written inquiries
Assist clients with billing and policy changes
Primerica Inc is seeking a Customer Service Representative for their National Benefit Life subsidiary in Long Island City, NY. The ideal candidate will provide top-notch customer service to policyholders, addressing inquiries about life insurance policies, billing, and coverage details

Job Summary

  • We are seeking a Customer Service Representative to work in the Insurance Services department delivering exemplary customer service to National Benefit Life policyholders in Long Island City, New York.
  • The CSR addresses both verbal and written inquiries pertaining to life insurance policies.
  • Day one health, dental, and vision insurance, 401(k) Plan with competitive employer match, and vacation, sick, holiday and volunteer time off are among the benefits offered.

Matching Summary

Match Score: 75

Primerica Inc is seeking a Customer Service Representative for their National Benefit Life subsidiary in Long Island City, NY. The ideal candidate will provide top-notch customer service to policyholders, addressing inquiries about life insurance policies, billing, and coverage details.

Salary

$42,000-$49,000 based on experience

Skills & Requirements

Must-have

  • Deliver exemplary customer service
  • Address verbal and written inquiries
  • Assist clients with billing and policy changes
  • Document research findings thoroughly
  • Communicate professionally with irate customers

Nice-to-have

  • Knowledge of company products and procedures
  • Ability to maintain knowledge of company’s products and procedures

Key Requirements

  • 1 year of call center customer service experience preferred
  • Minimum high school diploma or GED
  • Excellent PC skills
  • Intermediate skills in Microsoft Word
  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter