Customer Service Representative

Catalent

Windsor, Ontario, Canada
Base: $50,000.00 - $61,000; bonus/equity: not spec...
3 years customer service experience
Valid driver's license required
On-site work in windsor ontario
The Customer Service Representative serves as the primary point of contact for customers while managing individual accounts to ensure retention and growth

Job Summary

  • The Customer Service Representative serves as the primary point of contact for customers while managing individual accounts to ensure retention and growth.
  • This role requires close collaboration with the Supply Chain team to process order confirmations and proactively manage delivery risks or contract delays.
  • Catalent offers a comprehensive benefit package including health insurance, a registered pension plan with employer contributions, and tuition reimbursement opportunities.

Matching Summary

The Customer Service Representative serves as the primary point of contact for customers while managing individual accounts to ensure retention and growth.

Salary

Base: $50,000.00 - $61,000; Bonus/Equity: Not specified; Benefits: Comprehensive Health, Dental, Vision, Life Insurance, RPP

Skills & Requirements

Must-have

  • 3 years customer service experience
  • Valid driver's license required
  • On-site work in Windsor Ontario
  • Ability to work extended hours

Nice-to-have

  • Experience in GMP facility preferred
  • Knowledge of retail wholesale sales
  • Strong negotiation and diplomacy skills
  • Background in pharmaceutical industry

Key Requirements

  • College Diploma or Bachelor's Degree
  • Minimum 3 years experience recommended
  • Driver's license mandatory
  • Canadian work authorization required

Work Rights

Must have Canadian work authorization; sponsorship not available

Tailored Resume

Cover Letter