General Manager

Bass Pet Resort

Providence, RI, United States
$60,000 - $70,000 salary; quarterly bonus opportun...
On-site
Exceptional customer service
Staff recruitment and training
Budget management
Bass Pet Resort is seeking a General Manager to lead their team in Providence, RI, with a focus on exceptional customer service and operational excellence in the pet care industry. The ideal candidate should have extensive management experience, particularly in hospitality or service environments, coupled with a passion for pets

Job Summary

  • We are looking for a General Manager to lead our team at The Barking Lot, reporting to the District Director.
  • Core responsibilities include ensuring exceptional customer service, managing all staff, overseeing scheduling and payroll, and implementing local marketing programs.
  • Perks include health insurance, 401k match, pet care discounts, and generous PTO.

Matching Summary

Match Score: 85

Bass Pet Resort is seeking a General Manager to lead their team in Providence, RI, with a focus on exceptional customer service and operational excellence in the pet care industry. The ideal candidate should have extensive management experience, particularly in hospitality or service environments, coupled with a passion for pets.

Salary

$60,000 - $70,000 Salary; Quarterly Bonus Opportunities; Health, vision, dental, long & short-term disability, and Life insurance, 401k match, Pet Care discounts, Generous PTO

Skills & Requirements

Must-have

  • Exceptional customer service
  • Staff recruitment and training
  • Budget management
  • Safety training and enforcement
  • Social media management
  • Local marketing programs
  • Inventory and supply management
  • Cash management and banking

Nice-to-have

  • Passionate team player
  • Strong motivator
  • Problem-solving skills
  • Professional and effective interaction

Key Requirements

  • Five plus years in full P&L management
  • Hospitality, service, and/or retail experience
  • Proficiency in Microsoft Office Suite
  • Veterinary, boarding and/or grooming experience
  • Experience in managing inventory and accounts payable
  • Ability to lift 40 pounds
  • Ability to be on feet for duration of shift

Work Rights

Not specified

Tailored Resume

Cover Letter