Manager, Plm Support

Amgen Inc

3dexperience cloud platform support
Enovia delmia catia experience
Gxp application support across functions
This role manages the enterprise systems support team to ensure stability and continuous improvement of Amgen's technology platform

Job Summary

  • This role manages the enterprise systems support team to ensure stability and continuous improvement of Amgen's technology platform.
  • The ideal candidate will lead a global team in troubleshooting business-critical issues and driving enhancements for the 3DEXPERIENCE PLM platform.
  • Responsibilities include performing proactive maintenance, ensuring GxP compliance, and acting as the voice of the customer to unblock their work.

Matching Summary

This role manages the enterprise systems support team to ensure stability and continuous improvement of Amgen's technology platform.

Skills & Requirements

Must-have

  • 3DEXPERIENCE Cloud platform support
  • ENOVIA DELMIA CATIA experience
  • GxP application support across functions
  • Scaled Agile (SAFe) methodology
  • L2/L3 incident management and root cause analysis
  • Configuration propagation across tenants

Nice-to-have

  • Pharmaceutical industry support experience
  • Software development lifecycle background
  • Strong analytical and critical thinking skills
  • Experience with Report Generator and NETVIBES
  • Ability to work in fast-paced dynamic environment

Key Requirements

  • Master's or Bachelor's degree required
  • 10-14 years of relevant engineering experience
  • Proven track record in SAFe methodologies
  • Experience managing technology solutions involving ENOVIA, DELMIA, or CATIA

Work Rights

Not specified

Tailored Resume

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