Not specified (potentially in-person given counter duties)
Handle end-to-end departure and arrival orders
Process orders on warehouse management system
Perform stock counts and monitor inventory levels
SMARTE CARTE SINGAPORE PTE. LTD. is seeking a Temp Customer Service Officer responsible for handling counter duties, processing orders, and providing customer service at the ISC counter. The ideal candidate will manage inventory, coordinate order fulfillment, and assist with customer inquiries while ensuring compliance with service standards
Job Summary
The role involves handling all duties required at the ISC counter including end-to-end fulfillment for departure and arrival orders.
Candidates must accurately receive and process orders on the Warehouse Management System while monitoring stock levels.
The position requires attending to customer enquiries and upselling commercial services such as Shopping Concierge and Changi Rewards.
Matching Summary
Match Score: 75
SMARTE CARTE SINGAPORE PTE. LTD. is seeking a Temp Customer Service Officer responsible for handling counter duties, processing orders, and providing customer service at the ISC counter. The ideal candidate will manage inventory, coordinate order fulfillment, and assist with customer inquiries while ensuring compliance with service standards.
Skills & Requirements
Must-have
Handle end-to-end departure and arrival orders
Process orders on Warehouse Management System
Perform stock counts and monitor inventory levels
Attend to customer enquiries at the counter
Upsell commercial services like Shopping Concierge
Nice-to-have
Experience with Changi Rewards membership system
Knowledge of CAG marketing campaign guidelines
Ability to coordinate with merchants and runners
Key Requirements
Compliance with SOPs and service standards
Accuracy in checking item descriptions and quantities