Customer Service Representative 1

Digidentity

The Hague, Netherlands
Excellent written and verbal communication skills in english and dutch
Previous experience in customer service or similar role
Strong problem-solving abilities with attention to detail
The role involves providing exceptional support to a global clientele across multiple channels including phone, email, and chat

Job Summary

  • The role involves providing exceptional support to a global clientele across multiple channels including phone, email, and chat.
  • You will act as a knowledgeable resource regarding Digidentity products, offering guidance and conducting verification checks.
  • The position requires maintaining accurate records of customer interactions using the company's CRM system while adhering to confidentiality policies.

Matching Summary

The role involves providing exceptional support to a global clientele across multiple channels including phone, email, and chat.

Skills & Requirements

Must-have

  • Excellent written and verbal communication skills in English and Dutch
  • Previous experience in customer service or similar role
  • Strong problem-solving abilities with attention to detail

Nice-to-have

  • Experience in technology or software company environment
  • Customer-centric mindset with passion for helping others
  • Vocational/university of applied sciences level of thinking

Key Requirements

  • Vocational/university of applied sciences (HBO) level education
  • Fluency in both English and Dutch languages
  • Prior experience in customer service preferably in tech

Work Rights

Not specified

Tailored Resume

Cover Letter