Not specified (assumed on-site due to the nature of the role)
Supervise daily front office operations
Handle vip guest arrivals and departures
Respond to emergency calls and incidents
The Fullerton Hotel in Singapore is seeking a Duty Manager to oversee the Front Office operations, ensuring a high level of service for all guests, particularly VIPs. The ideal candidate should possess strong communication skills, a guest-centric attitude, and the ability to handle stressful situations effectively
Job Summary
The role requires supervising and coaching the Front Office team to ensure smooth daily hotel operations.
Candidates must be prepared to handle emergencies, coordinate with various departments, and manage VIP guest experiences personally.
The position involves maintaining high standards of cleanliness in public areas while ensuring strict adherence to security procedures.
Matching Summary
Match Score: 85
The Fullerton Hotel in Singapore is seeking a Duty Manager to oversee the Front Office operations, ensuring a high level of service for all guests, particularly VIPs. The ideal candidate should possess strong communication skills, a guest-centric attitude, and the ability to handle stressful situations effectively.
Skills & Requirements
Must-have
Supervise daily front office operations
Handle VIP guest arrivals and departures
Respond to emergency calls and incidents
Maintain lobby cleanliness and security
Work shift rotation including overnight
Nice-to-have
Multilingual communication skills
Proactive problem-solving abilities
Strong interpersonal relationship building
Personalized guest service delivery
Key Requirements
Ability to work under stressful situations
Competent oral and written English communication
Willingness to work shift rotation including overnight