Customer Service Representative - Patient Registration

R1 RCM Inc.

Fishers, IN, United States
Base: $15.50 - $23.21 ph; bonus/equity: not specif...
Answer phones and work on computers
Collect information accurately and quickly
Listen with compassion
As our Customer Service Representative, you’ll work to help our patients check into the hospital

Job Summary

  • As our Customer Service Representative, you’ll work to help our patients check into the hospital.
  • To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones.
  • Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world.

Matching Summary

As our Customer Service Representative, you’ll work to help our patients check into the hospital.

Salary

Base: $15.50 - $23.21 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Answer phones and work on computers
  • Collect information accurately and quickly
  • Listen with compassion
  • Work across multiple screens
  • Type quickly
  • Float to sister sites

Nice-to-have

  • Build trust and rapport
  • Ease patient anxiety
  • Expect the unexpected
  • Contribute boldly
  • Explore new career paths

Key Requirements

  • High School Diploma or GED
  • Excellent customer service experience
  • Up to date on all vaccinations
  • Pass a drug test
  • Pass a background check
  • Required minimum 48 hours a month
  • 24 hours on call

Work Rights

Not specified

Tailored Resume

Cover Letter