Automotive Fixed Operations Manager

Lithiasantafe

Service and parts staff management
Customer service excellence
Training and development of personnel
The Fixed Operations Manager manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets

Job Summary

  • The Fixed Operations Manager manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
  • This individual is responsible for the hiring, training and development of all related personnel and serves as the liaison between the store and Lithia Home Offices Fixed Operations.
  • We offer best in class industry benefits including competitive pay, career advancement opportunities, medical, dental and vision plans, paid holidays and PTO, disability and life insurance, 401(k) and employee stock purchase plans, vehicle purchase discounts, and wellness programs.

Matching Summary

The Fixed Operations Manager manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.

Skills & Requirements

Must-have

  • Service and Parts staff management
  • Customer service excellence
  • Training and development of personnel
  • Compliance with company policies
  • Warranty and service contract administration
  • OSHA safety compliance

Nice-to-have

  • Strong attention to detail
  • Sense of urgency
  • Excellent communication skills
  • Team-oriented mindset
  • Adaptability to change
  • Coaching and mentoring abilities

Key Requirements

  • High School graduate or equivalent
  • 18 years or older
  • Drug free workplace compliance
  • Equal employment opportunity adherence

Work Rights

Not specified

Tailored Resume

Cover Letter