The House Recovery Specialist I is responsible for negotiating, solving problems, and providing excellent customer service
Job Summary
The House Recovery Specialist I is responsible for negotiating, solving problems, and providing excellent customer service.
The House Recovery Specialist I will manage House inventory accounts maintaining communication with customers, setting up payments and working settlements.
We offer benefits, programs, and perks that support you in every aspect of your life, including Medical, dental, and vision insurance, a 401(k) Retirement plan with employer match, and Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave.
Matching Summary
The House Recovery Specialist I is responsible for negotiating, solving problems, and providing excellent customer service.
Skills & Requirements
Must-have
Negotiate payoffs and settlements
Contact charged off mortgage debt
Manage house inventory accounts
Skip tracing to locate borrowers
Adhere to FDCPA/CFPB guidelines
Nice-to-have
Invest in employee growth and wellbeing
Empowering employees and innovative solutions
Team built on heart and hustle
Superior service and clear communication
Key Requirements
High School education required
1+ years collection experience preferred
Post charge off and/or deficiency balance collections experience a plus