Part time (11.5 hours per week; predetermined roster)
Proven track record of exceptional customer service
Excellent communication skills
Ability to manage customer expectations professionally
CommBank is seeking a Branch Concierge for its Strathfield location, a part-time position focused on delivering exceptional customer service and enhancing client experiences. The ideal candidate should have a background in customer service, particularly in financial services, retail, or hospitality, and demonstrate strong communication skills
Job Summary
As the public face of CommBank, you will greet customers and guide them to the appropriate channel for their needs.
You will build personal connections through meaningful conversations and educate customers on in-branch technology and digital banking options.
The role requires maintaining an efficient branch environment while ensuring high levels of customer satisfaction.
Matching Summary
Match Score: 85
CommBank is seeking a Branch Concierge for its Strathfield location, a part-time position focused on delivering exceptional customer service and enhancing client experiences. The ideal candidate should have a background in customer service, particularly in financial services, retail, or hospitality, and demonstrate strong communication skills.
Skills & Requirements
Must-have
Proven track record of exceptional customer service
Excellent communication skills
Ability to manage customer expectations professionally
Nice-to-have
Genuine interest in financial wellbeing
Experience in financial services or retail
Approachable and professional demeanour
Key Requirements
Part-time availability for specific roster hours
Experience in Financial Services, Retail, or Hospitality