Customer Service Advisor - King's Trust

Maximus

Nantgarw, United Kingdom of Great Britain and Northern Ireland
£18,345.60; not specified; not specified pm
On-site
Handling high volume of calls
Responding to service user enquiries
Managing confidential information
This role is perfect for someone who is passionate about providing help to those who need it most

Job Summary

  • This role is perfect for someone who is passionate about providing help to those who need it most.
  • As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls.
  • MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process.

Matching Summary

This role is perfect for someone who is passionate about providing help to those who need it most.

Salary

£18,345.60; Not specified; Not specified

Skills & Requirements

Must-have

  • handling high volume of calls
  • responding to service user enquiries
  • managing confidential information
  • working under pressure
  • maintaining accuracy and attention to detail

Nice-to-have

  • showing empathy and resilience
  • positive approach to colleagues
  • embracing diverse perspectives
  • cultural awareness

Key Requirements

  • Experience performing under pressure
  • Experience maintaining high levels of accuracy
  • Experience collaborating with diverse teams
  • Ability to solve complex problems
  • Experience managing multiple tasks efficiently
  • Ability to resolve conflict
  • Ability to work independently

Work Rights

Not specified

Tailored Resume

Cover Letter