Senior Customer Success Manager, Usa, Remote - Fundraise Up - Remote

Fundraise Up

USA
Base: $100,000 - $120,000; ote: $130,000 - $150,00...
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5-8 years saas customer success experience
Manage $2m+ arr customer book of business
Experience with crms, google analytics, meta pixel
** Fundraise Up is seeking a Senior Customer Success Manager to enhance relationships with U.S.-based non-profits using their fundraising platform. The role focuses on account management, product adoption, and customer satisfaction in a dynamic, remote work environment. **

Matching Summary

Match Score: 75

** Fundraise Up is seeking a Senior Customer Success Manager to enhance relationships with U.S.-based non-profits using their fundraising platform. The role focuses on account management, product adoption, and customer satisfaction in a dynamic, remote work environment. **

Salary

Base: $100,000 - $120,000; OTE: $130,000 - $150,000; Equity: Stock options included

Skills & Requirements

Must-have

  • 5-8 years SaaS Customer Success experience
  • Manage $2M+ ARR customer book of business
  • Experience with CRMs, Google Analytics, Meta Pixel

Nice-to-have

  • Background in fundraising or digital marketing for non-profits
  • Ability to work independently in hyper-growth environment
  • Willingness to occasionally work outside normal hours

Key Requirements

  • 5-8 years of proven SaaS Customer Success experience
  • Track record managing $2M+ ARR portfolio
  • Remote location within USA required

Work Rights

Not specified

Tailored Resume

Cover Letter