Adoption & Retention Product Manager- Australia

Salesforce

Australia
Hybrid
7+ years solution architecture experience
3+ years marketing cloud portfolio implementation
Direct hands-on experience with agentforce products
This role leads the definition and documentation of technical requirements for high-touch customer engagements aimed at establishing referenceable success stories within the Salesforce ecosystem

Job Summary

  • This role leads the definition and documentation of technical requirements for high-touch customer engagements aimed at establishing referenceable success stories within the Salesforce ecosystem.
  • Candidates will serve as the technical authority responsible for validating architectural integrity and creating formal solution blueprints for complex Marketing Cloud implementations.
  • The position requires direct hands-on experience implementing products within the Agentforce Marketing Portfolio including MCE, MCAE, Personalization, and D360.

Matching Summary

This role leads the definition and documentation of technical requirements for high-touch customer engagements aimed at establishing referenceable success stories within the Salesforce ecosystem.

Skills & Requirements

Must-have

  • 7+ years Solution Architecture experience
  • 3+ years Marketing Cloud portfolio implementation
  • Direct hands-on experience with Agentforce products
  • Expert knowledge of D360 and Data Cloud integrations
  • Ability to create technical solution blueprints

Nice-to-have

  • Architect-level Certification in Marketing Cloud
  • Experience calculating technical ROI
  • B2B and B2C unified platform experience
  • Willingness to travel 20-30% for engagements

Key Requirements

  • 7+ years in Solution Architecture or Technical Consulting
  • BS or MS in Computer Science or Engineering
  • Expert domain knowledge in Marketing Cloud and D360

Work Rights

Not specified

Tailored Resume

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