Senior Production Readiness Manager

Workday

India
**
7+ years technical support experience
5+ years erp system performance support
Bs or ms in technical degree
** Workday is seeking a Senior Production Readiness Manager for a fully remote role in India. The position focuses on ensuring successful performance testing and transition to production for large deployments, requiring a blend of technical expertise, project management, and strong customer relations. **

Job Summary

  • The Senior Production Readiness Manager ensures successful performance testing and transition to production for large deployments while acting as the voice of the customer.
  • This proactive team guides strategic customers through pre-deployment activities to help them improve performance and effectively manage their operations.
  • Workday offers a flexible work approach allowing employees to spend at least half their time in-office or with customers while maintaining a remote-friendly schedule.

Matching Summary

Match Score: 75

** Workday is seeking a Senior Production Readiness Manager for a fully remote role in India. The position focuses on ensuring successful performance testing and transition to production for large deployments, requiring a blend of technical expertise, project management, and strong customer relations. **

Skills & Requirements

Must-have

  • 7+ years technical support experience
  • 5+ years ERP system performance support
  • BS or MS in Technical Degree
  • Strong grasp of underlying technologies
  • Ability to explain technical architecture

Nice-to-have

  • Crisis management experience
  • Experience with HR or Payroll applications
  • Passion for learning and resourcefulness
  • Ability to thrive with ambiguity
  • Strong storytelling skills

Key Requirements

  • 7+ years providing technical support for complex software
  • 5+ years in customer support or consulting with ERP focus
  • BS or MS in Computer Science, MIS, or equivalent
  • APJ shift availability (6:30am to 3:30pm India time)

Work Rights

Not specified

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