Communication with customers and internal stakeholders
Raising orders, replacements and credit notes
You will be responsible for handling claims from our retail and contract partners across the globe, playing a key role in ensuring a consistent, fair and solution-oriented claims process
Job Summary
You will be responsible for handling claims from our retail and contract partners across the globe, playing a key role in ensuring a consistent, fair and solution-oriented claims process.
Your responsibilities include evaluating claims, handling communication, raising orders, and maintaining internal guidelines and processes.
Muuto offers a full-time job with the opportunity to work from home 1 day a week, a great work environment, and insight into the furniture industry.
Matching Summary
You will be responsible for handling claims from our retail and contract partners across the globe, playing a key role in ensuring a consistent, fair and solution-oriented claims process.
Skills & Requirements
Must-have
Handling claims from retail and contract partners
Communication with customers and internal stakeholders
Raising orders, replacements and credit notes
Fluent in English (written and oral)
Comfortable bouncing between different IT systems
Nice-to-have
Mature and professional approach
Strong sense of ownership
Calm, pragmatic and solution-driven approach
Curious and investigative mindset
Experience within the furniture industry
Fluent in German or Danish
Key Requirements
Fluent in English
Experience within the furniture industry is an advantage