Base: £26,000; bonus/equity: annual bonus based on...
Hybrid
Empathetic customer assistance
Affordability discussions
Financial signposting and guidance
The Financial Support Agent is responsible for providing empathetic, compliant, and solutions-focused assistance to customers experiencing financial difficulty
Job Summary
The Financial Support Agent is responsible for providing empathetic, compliant, and solutions-focused assistance to customers experiencing financial difficulty.
Responsibilities include managing inbound and outbound customer interactions, conducting affordability assessments, and providing financial signposting.
Benefits include a competitive salary of £26,000, 25 days holiday, annual bonus, flexible benefit allowance, and generous pension contributions.
Matching Summary
The Financial Support Agent is responsible for providing empathetic, compliant, and solutions-focused assistance to customers experiencing financial difficulty.
Salary
Base: £26,000; Bonus/Equity: Annual bonus based on personal and company performance; Benefits: 25 days holiday per annum, plus bank holidays, £500 flexible benefit allowance, generous pension contributions, employee assistance programme, Sharesave scheme, Gym passes at a reduced rate