Customer Service Coordinator I

Ryder System

United States
Hourly; minimum pyy range: 24.00; maximum pyy rang...
On-site
Timely customer communications
Inventory ordering and stocking
Repair follow-up
Ryder System is seeking a Customer Service Coordinator I to enhance customer communications, manage workflow, and oversee parts inventory in their logistics and transportation operations. The role requires strong organizational and communication skills, with a focus on customer satisfaction and efficiency

Job Summary

  • The Customer Service Coordinator will support the shop management process through timely customer communications and scheduling, inventory ordering and stocking, repair follow-up and maintenance file management.
  • Improve the quality and consistency of customer communications and meet customer's expectations Perform customer relationship activities to include customer interface, issue resolution and customer satisfaction.
  • Contribute to cost containment through effective inventory planning and warranty.

Matching Summary

Match Score: 85

Ryder System is seeking a Customer Service Coordinator I to enhance customer communications, manage workflow, and oversee parts inventory in their logistics and transportation operations. The role requires strong organizational and communication skills, with a focus on customer satisfaction and efficiency.

Salary

Hourly; Minimum Pay Range: 24.00; Maximum Pay Range: 24.00

Skills & Requirements

Must-have

  • timely customer communications
  • inventory ordering and stocking
  • repair follow-up
  • maintenance file management
  • customer relationship activities
  • issue resolution
  • work scheduling and planning
  • parts inventory management
  • handle all incoming shop calls

Nice-to-have

  • improve customer satisfaction scores
  • drive improvement
  • self-driven to excel
  • professional relationships within all levels

Key Requirements

  • H.S. Diploma/GED, Required
  • 1 year or more in customer service or comparable experience with issues resolution, Required
  • Strong computer skills including spreadsheets and word processing software Advanced, Required
  • Detail oriented with excellent follow-up practices, Required
  • Capable of multi-tasking, highly organized, with excellent time management skills, Required
  • Flexibility to operate and self-driven to excel in a fast-paced environment , Required
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required
  • Ability to work independently and as a member of a team, Required

Work Rights

Not specified

Tailored Resume

Cover Letter