Customer Service Specialist - Business Care

Stanley Black & Decker, Inc

East Tamaki
Hybrid
Previous experience in phone-based customer service
Exceptional communication and problem solving abilities
Ability to work independently and as part of a team
Stanley Black & Decker is seeking a Customer Service Specialist/Business Care Partner to join their team in East Tamaki. This hybrid role involves ensuring customer satisfaction through accurate order processing and effective communication with stakeholders

Job Summary

  • Join a diverse team of approximately 48,000 professionals globally.
  • You will ensure customer sales data and ordering expectations are met.
  • Enjoy benefits like health insurance, discounts, and access to learning resources.

Matching Summary

Match Score: 85

Stanley Black & Decker is seeking a Customer Service Specialist/Business Care Partner to join their team in East Tamaki. This hybrid role involves ensuring customer satisfaction through accurate order processing and effective communication with stakeholders.

Skills & Requirements

Must-have

  • Previous experience in phone-based customer service
  • Exceptional communication and problem solving abilities
  • Ability to work independently and as part of a team

Nice-to-have

  • Passion for building relationships
  • Comfortable with innovation
  • Desire for personal growth and contribution

Key Requirements

  • Ability to liaise with various stakeholders
  • Work onsite at East Tamaki office approximately once a month

Work Rights

Not specified

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