Anthropic is seeking an experienced professional to build and lead a customer productivity and training program focused on accelerating customer time-to-value
Job Summary
Anthropic is seeking an experienced professional to build and lead a customer productivity and training program focused on accelerating customer time-to-value.
The role requires designing scalable training frameworks and resources that translate deep technical knowledge of Claude into structured programs for customers.
Candidates must combine strong technical fluency with program-building instincts to define the playbook in a fast-paced, ambiguous environment.
Matching Summary
Anthropic is seeking an experienced professional to build and lead a customer productivity and training program focused on accelerating customer time-to-value.
Salary
Base: $270,000 - $310,000 USD; Bonus/Equity: Included in On Target Earnings (OTE); Benefits: Competitive compensation, optional equity donation matching, generous vacation and parental leave
Skills & Requirements
Must-have
8+ years customer-facing experience
Enterprise technical sales background
Program management from ground up
Strategic thinking and storytelling
Data-driven program effectiveness measurement
Nice-to-have
Experience at high-growth tech organization
Familiarity with Claude or AI developer tools
Proactive scrappy approach to execution
Key Requirements
Bachelor's degree or equivalent experience
8+ years in customer-facing roles
Experience building enablement programs from scratch