Johnson & Johnson is seeking a Learning Admin Specialist for their Bogotá location, responsible for managing training activities within the Learning Management System (LMS). The ideal candidate should have experience in learning administration, possess strong analytical skills, and demonstrate a commitment to customer service
Job Summary
The Learning Administrator is responsible for the end‑to‑end configuration and management of training activities within the Learning Management System (LMS).
This role supports the setup, assignment, and maintenance of learning content, including the creation and upload of training, user group management, and reporting for validation and quality assurance purposes.
The Learning Administrator also manages learner and administrator inquiries through multiple intake channels, such as the Case Management Tool (CMT), SharePoint, email, phone, messaging platforms, and other helpdesk tools.
Matching Summary
Match Score: 85
Johnson & Johnson is seeking a Learning Admin Specialist for their Bogotá location, responsible for managing training activities within the Learning Management System (LMS). The ideal candidate should have experience in learning administration, possess strong analytical skills, and demonstrate a commitment to customer service.
Skills & Requirements
Must-have
Learning Management System (LMS) configuration
Manage learner and administrator inquiries
Process documentation and improvement
Customer service excellence
Risk-management oriented approach
Nice-to-have
Integrity, collaboration, accountability
Knowledge sharing environment
Openness to feedback and development
Key Requirements
University/Bachelor’s Degree Graduate
1-2 years of work experience in administration
Experience using Service Center/Helpdesk technologies