Executive Product Owner - Banker Workbench

CommBank

**
Senior or executive-level product owner experience
Crm and customer data domain expertise
Stakeholder management in regulated environments
** CommBank is seeking an Executive Product Owner for its Banker Workbench initiative, which focuses on developing an AI-enabled platform to enhance relationship management. The role emphasizes product strategy, customer data management, and collaboration across technology and data teams to improve customer outcomes. **

Job Summary

  • This role involves defining the product vision for an AI-enabled platform that reshapes relationship management into a hybrid-agentic model.
  • You will lead foundational CRM capabilities including Customer 360, segmentation, and portfolio assignment to build a trusted customer context layer.
  • The position requires partnering with engineering, architecture, and data teams to drive end-to-end product lifecycle management within a large financial organization.

Matching Summary

Match Score: 75

** CommBank is seeking an Executive Product Owner for its Banker Workbench initiative, which focuses on developing an AI-enabled platform to enhance relationship management. The role emphasizes product strategy, customer data management, and collaboration across technology and data teams to improve customer outcomes. **

Skills & Requirements

Must-have

  • Senior or executive-level Product Owner experience
  • CRM and customer data domain expertise
  • Stakeholder management in regulated environments
  • Agile product delivery and backlog management
  • Data architecture and API integration knowledge

Nice-to-have

  • Strong commercial and operational acumen
  • Experience with hybrid-agentic AI models
  • Deep understanding of banking relationship hierarchies
  • Proven track record in platform transformation
  • Inclusive culture and diverse background appreciation

Key Requirements

  • Significant senior or executive-level Product Owner experience
  • Experience in large complex organizations
  • Background in CRM, customer intelligence, or segmentation
  • Understanding of regulatory and risk control environments

Work Rights

Not specified

Tailored Resume

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