Customer Service/collections Representative

Vroom

Base: $18.00-$19.00ph; bonus: $600 after 3 months;...
Not specified
Bilingual english and spanish required
Experience with auto-dialer systems
Knowledge of fdcpa regulations
United Auto Credit is seeking a bilingual (Spanish/English) Customer Service and Collections Representative to assist customers with their auto loan accounts through professional communication. The role involves handling inbound and outbound calls, documenting interactions, and guiding borrowers toward resolution in a fast-paced environment

Job Summary

  • This role involves managing delinquent auto loan accounts through professional inbound and outbound calls using an auto dialer system.
  • Candidates must be bilingual in English and Spanish to effectively communicate with customers and guide them toward payment resolution.
  • The position offers a competitive hourly rate of $18.00–$19.00 plus a $600 introductory period bonus upon completing three full calendar months.

Matching Summary

Match Score: 75

United Auto Credit is seeking a bilingual (Spanish/English) Customer Service and Collections Representative to assist customers with their auto loan accounts through professional communication. The role involves handling inbound and outbound calls, documenting interactions, and guiding borrowers toward resolution in a fast-paced environment.

Salary

Base: $18.00-$19.00/hr; Bonus: $600 after 3 months; Benefits: Not specified

Skills & Requirements

Must-have

  • Bilingual English and Spanish required
  • Experience with auto-dialer systems
  • Knowledge of FDCPA regulations
  • Strong negotiation and problem-solving skills
  • Ability to work flexible shifts

Nice-to-have

  • Familiarity with auto finance industry
  • Self-motivated and dependable
  • Detail-oriented organizational abilities
  • Experience in fast-paced call center environment

Key Requirements

  • High School Diploma or equivalent
  • 1-2 years consumer collections experience
  • Bilingual proficiency in English and Spanish

Work Rights

Not specified

Tailored Resume

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