Service Advisor

Land Rover Charlotte

Norfolk, Virginia, USA
Identify and document service needs
Advise customers on services
Estimate repair costs
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.
  • Advises customers on necessary and recommended services, offers additional services and repairs, and computes cost of replacement parts and labor.
  • The position requires regular and predictable attendance, with scheduled shifts potentially including evening hours, weekends, and holidays.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers and scheduling service to be performed.

Skills & Requirements

Must-have

  • Identify and document service needs
  • Advise customers on services
  • Estimate repair costs
  • Schedule service appointments

Nice-to-have

  • Servant Leadership
  • Teamwork through Trust & Respect
  • Commitment to Customer Enthusiasm
  • Passion for Winning

Key Requirements

  • High School Diploma or GED
  • 3-5 years of Automotive or Customer Service experience
  • Valid Driver's License
  • Intermediate Microsoft Office skills

Work Rights

Not specified

Tailored Resume

Cover Letter