Base: $18 - $20 an hour; bonus/equity: not specifi...
Provide basic technical support
Answer calls from the call queue
Process orders within an hour
Provide basic technical support to customers via email, phone, or other methods
Job Summary
Provide basic technical support to customers via email, phone, or other methods.
Maintain customer contact and shipping information, follow up on part quotes, returns and late shipments, and pursue sales quote for purchase orders.
Competitive salary based on qualifications - $18 -$20 an hour, PTO, 10 Paid Holidays, and 401(k) with company match are offered.
Matching Summary
Provide basic technical support to customers via email, phone, or other methods.
Salary
Base: $18 - $20 an hour; Bonus/Equity: Not specified; Benefits: PTO, 10 Paid Holidays, 401(k) and company match, Short term and long-term disability, Medical, dental, and vision plans with options, Flexible Spending Account, Life insurance, Employee Assistance Plan
Skills & Requirements
Must-have
Provide basic technical support
Answer calls from the call queue
Process orders within an hour
SAP Batch transactions
Microsoft Office Suite proficiency
Nice-to-have
Self-starter
High sense of urgency
Broad cultural diversity
Desire to grow and succeed
Key Requirements
Associate degree or High School Diploma
2-5 years of call center or data center experience