You will be BRIGHTSTONE’s front liner at the site for anticipating guest needs and resolving all customer related concerns
Job Summary
You will be BRIGHTSTONE’s front liner at the site for anticipating guest needs and resolving all customer related concerns.
Your role is to ensure that customer service is maintained as per the standards set by the us.
At BRIGHTSTONE, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment.
Matching Summary
You will be BRIGHTSTONE’s front liner at the site for anticipating guest needs and resolving all customer related concerns.
Skills & Requirements
Must-have
Guest needs anticipation
Customer service standards
Podium level upkeep
Amenity management
Gym equipment maintenance
Swimming pool maintenance
Banquet/Party area operations
Damage penalty enforcement
Clubhouse team management
Organize extra-curricular activities
Nice-to-have
Entrepreneurial and inclusive work environment
Total Rewards Program
Competitive pay and benefits
Key Requirements
Minimum 2-3 years of work experience in hospitality studies OR 4-5 years of experience in client facing roles
Good Communication skills with speech clarity, fluency in English language
Willingness to work in flexible shifts, weekends and holidays
Basic understanding of operating computers and mobile application and MS Office