Proven experience delivering exceptional customer service
Ability to articulate financial terms clearly
Experience in financial services or retail
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CommBank is seeking a Customer Banking Specialist for a part-time, 12-month contract in Charters Towers, Australia. The role involves providing exceptional customer service, assisting with financial needs, and promoting the bank’s products and services during specified hours.
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Job Summary
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers.
You will have in-depth conversations with customers to support their overall banking needs including Home Loans, Business Banking, and Financial Advice.
This role operates within a Multi-Channel Branch, providing face-to-face service from 9:30am to 1pm and assisting via telephone or digital channels after 1pm.
Matching Summary
Match Score: 75
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CommBank is seeking a Customer Banking Specialist for a part-time, 12-month contract in Charters Towers, Australia. The role involves providing exceptional customer service, assisting with financial needs, and promoting the bank’s products and services during specified hours.
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Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Proven experience delivering exceptional Customer Service
Ability to articulate financial terms clearly
Experience in Financial Services or Retail
Strong communication skills for client interactions
Availability for predetermined roster shifts
Nice-to-have
Genuine interest in building a career with CommBank
Ability to work in a busy commercial retail environment
Interest in improving customers' financial wellbeing
Holistic problem-solving approach for clients
Key Requirements
Proven experience in Financial Services, Retail, or Hospitality
Excellent communication skills
Ability to ask the right questions and find solutions
Act with integrity and place the customer at the centre