Customer Success Specialist acts as a liaison between the company and its customers, managing communication throughout the workorder and billing process
Job Summary
Customer Success Specialist acts as a liaison between the company and its customers, managing communication throughout the workorder and billing process.
The role involves processing transactional orders, managing service requests, and providing general customer success support to ensure high customer satisfaction.
WillScot offers a generous benefits package including medical, dental, vision, paid time off, and a retirement savings plan with company match.
Matching Summary
Customer Success Specialist acts as a liaison between the company and its customers, managing communication throughout the workorder and billing process.
Skills & Requirements
Must-have
Customer service experience
Fast-paced environment
Active listening
Oral/written communication
MS Office/Excel/Word/Outlook proficiency
Nice-to-have
Positive attitude
Consultative approach
Adapt to different personalities
Enthusiastic about daily activities
Key Requirements
3+ years relevant experience
College Degree preferred
Customer service, logistics, hospitality, retail, or rental industry experience preferred