Director, Customer Partner - Dmv Industry

Kyndryl

Richmond, VA, United States
Base: $159,240 to $286,560; bonus/equity: eligible...
On-site
Account p&l management
Government account experience
Revenue growth and risk analysis
Kyndryl is seeking a Director, Customer Partner for the DMV industry in Richmond, VA, responsible for managing customer relationships and driving account growth. The ideal candidate will have extensive experience in sales, account management, and government accounts, with a focus on customer success and strategic planning

Job Summary

  • As an Account Management Partner, you will revolutionize relationship management, drive account growth, and boost profitability by creating, maintaining, and developing deep customer connections.
  • You will be responsible for developing and executing cutting-edge account strategies, leading one or more Portfolio or Strategic accounts, and generating new opportunities.
  • This role requires deep knowledge of the DMV industry, external best practices, and ownership of the account P&L, ensuring customer satisfaction and account compliance.

Matching Summary

Match Score: 85

Kyndryl is seeking a Director, Customer Partner for the DMV industry in Richmond, VA, responsible for managing customer relationships and driving account growth. The ideal candidate will have extensive experience in sales, account management, and government accounts, with a focus on customer success and strategic planning.

Salary

Base: $159,240 to $286,560; Bonus/Equity: Eligible for discretionary annual bonus program or sales commission plan; Benefits: Comprehensive benefits package including medical and dental coverage, disability, retirement benefits, paid leave, and paid time off

Skills & Requirements

Must-have

  • Account P&L management
  • Government account experience
  • Revenue growth and risk analysis
  • Customer satisfaction ownership
  • Deep business and technology knowledge

Nice-to-have

  • Growth mindset
  • Customer-focused approach
  • Open and inclusive work style
  • Technical solutions sales experience

Key Requirements

  • 10+ years managing sales process end-to-end
  • 5+ years running account P&L $10M+
  • Experience on government accounts
  • Bachelor's degree or Master's degree

Work Rights

Not specified

Tailored Resume

Cover Letter