BANAMEX Apps Support Intmd Analyst - C11 - Ciudad De Mexico

Citigroup

Ciudad De Mexico, Ciudad De Mexico, Mexico
On-site
2-5 years of apps support experience
Knowledge of monitoring tools splunk appdynamics dynatrace
L2 and l3 application support capabilities
The job posting is for an Intermediate Applications Support Analyst at Citigroup in Ciudad de Mexico. The role involves providing technical and business support for Citi applications, requiring a solid understanding of apps support procedures and strong analytical skills

Job Summary

  • The role involves providing technical and business support for Citi Applications while acting as a liaison between users, technology groups, and vendors.
  • Candidates will participate in disaster recovery testing, application releases, and post-release checkouts to ensure system stability and efficiency.
  • This position requires analyzing applications to identify risks and vulnerabilities while maintaining compliance with firm policies and regulations.

Matching Summary

Match Score: 75

The job posting is for an Intermediate Applications Support Analyst at Citigroup in Ciudad de Mexico. The role involves providing technical and business support for Citi applications, requiring a solid understanding of apps support procedures and strong analytical skills.

Skills & Requirements

Must-have

  • 2-5 years of apps support experience
  • Knowledge of monitoring tools Splunk AppDynamics Dynatrace
  • L2 and L3 application support capabilities
  • Understanding of financial markets and products
  • Experience with problem management tools

Nice-to-have

  • Process improvement participation
  • Standardization of procedures experience
  • Disaster recovery testing involvement
  • Strong communication and diplomacy skills
  • Ability to work with limited supervision

Key Requirements

  • Bachelor's degree or equivalent experience
  • 2-5 years of relevant professional experience
  • Proficiency with issue tracking and reporting tools

Work Rights

Not specified

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