Representante De Servicio Al Cliente

Wadeford

Not specified
Customer order creation and expediting
Master demand schedule maintenance
Customer inquiry and problem resolution
Wadeford is seeking a Customer Service Representative to enhance customer satisfaction by managing orders, resolving inquiries, and coordinating with internal departments. The role requires a bachelor's degree in business or a related field, along with 1-3 years of customer service or manufacturing experience

Job Summary

  • Adheres to GB Core Beliefs and all safety and quality requirements.
  • Creates and expedites customer orders ensuring proper assignment of cost, conformance to purchase order specifications and timely delivery.
  • Research and addresses customer inquiries/problems.

Matching Summary

Match Score: 85

Wadeford is seeking a Customer Service Representative to enhance customer satisfaction by managing orders, resolving inquiries, and coordinating with internal departments. The role requires a bachelor's degree in business or a related field, along with 1-3 years of customer service or manufacturing experience.

Skills & Requirements

Must-have

  • customer order creation and expediting
  • master demand schedule maintenance
  • customer inquiry and problem resolution
  • customer record and schedule administration
  • return goods activity coordination
  • finished goods and safety stock input

Nice-to-have

  • focus on customer success
  • create better solutions
  • create success together
  • interact respectfully
  • open and honest communication
  • do the right things

Key Requirements

  • Bachelor’s in marketing, Business or related field
  • 1-3 years customer service experience
  • 1-3 years manufacturing experience
  • Experience with complex enterprise software
  • Experience with production management software
  • Ability to read contracts
  • Ability to interpret specification sheets

Work Rights

Not specified

Tailored Resume

Cover Letter