Night Concierge

Greystar Australia Pty Ltd

Multiple Locations
Exceptional customer service
24/7 resident experience
Safety and cleanliness standards
Ensures a smooth transition from day to night community operations through contributing to an exceptional 24/7 resident experience, delivering outstanding customer service, whilst maintaining the highest standards of safety and cleanliness within the community

Job Summary

  • Ensures a smooth transition from day to night community operations through contributing to an exceptional 24/7 resident experience, delivering outstanding customer service, whilst maintaining the highest standards of safety and cleanliness within the community.
  • Provides reception, administration, and exceptional customer service and safety support (including key management and handling lock outs).
  • Ensures a safe and secure environment at all times, responding to and attending safety and basic maintenance related calls.

Matching Summary

Ensures a smooth transition from day to night community operations through contributing to an exceptional 24/7 resident experience, delivering outstanding customer service, whilst maintaining the highest standards of safety and cleanliness within the community.

Skills & Requirements

Must-have

  • Exceptional customer service
  • 24/7 resident experience
  • Safety and cleanliness standards
  • Handling lock outs
  • Responding to complaints
  • Minor maintenance reporting

Nice-to-have

  • Role model at all times
  • Smooth running of social events
  • Positive community relationships
  • Flexible approach to work

Key Requirements

  • Not specified

Work Rights

Not specified

Tailored Resume

Cover Letter