Video Operations Support Specialist 2

Sky (Comcast)

Centennial, CO, United States
Base: $70,511.76 - $105,767.64; bonus/equity: not ...
On-site
Video on demand asset delivery
Customer facing role
Compiles transmission and status reports
Comcast is looking for a Video Operations Support Specialist 2 to assist with the processes and practices of their Video on Demand asset delivery platform. The role involves tracking and forecasting operations, ensuring high levels of service, and providing customer-facing support

Job Summary

  • Responsible for supporting processes and practices of the Video on Demand asset delivery platform and ensure world class level of service in content delivery.
  • Compiles transmission and status reports for management and clients, communicates statuses and schedules to management, clients, and vendors.
  • This role requires flexible work hours, including participation in on-call rotations, and may involve working nights and weekends.

Matching Summary

Match Score: 75

Comcast is looking for a Video Operations Support Specialist 2 to assist with the processes and practices of their Video on Demand asset delivery platform. The role involves tracking and forecasting operations, ensuring high levels of service, and providing customer-facing support.

Salary

Base: $70,511.76 - $105,767.64; Bonus/Equity: Not specified; Benefits: Medical & Dental, 401(k) Savings Plan, Generous paid time off, Life Milestones, Courtesy Services

Skills & Requirements

Must-have

  • Video on Demand asset delivery
  • Customer facing role
  • Compiles transmission and status reports
  • Resolves critical issues
  • Proficient in Microsoft Office Suite
  • Excellent written and verbal communication skills
  • Experience with video technology
  • Basic understanding of metadata
  • CableLabs specifications

Nice-to-have

  • Contributes to new product development
  • Documents new operational procedures
  • Oversees informal training
  • Leads client calls
  • Derives and reports upon metrics performance
  • Onboarding of providers and affiliates
  • Independent judgment and discretion

Key Requirements

  • 2-5 Years relevant work experience
  • Bachelor's Degree
  • Flexible work hours
  • On-call rotations

Work Rights

Not specified

Tailored Resume

Cover Letter