Residential Energy Services Consultant

WEC Energy Group

Fort Atkinson, WI, US
Base: $29.05 - $48.41 ph; bonus/equity: not specif...
On-site
Customer service and sales
Service delivery coordination
Energy service consultation
The Residential Energy Services Consultant serves as the primary customer contact to proactively and reactively respond to the sales and service needs of residential and small commercial customers

Job Summary

  • The Residential Energy Services Consultant serves as the primary customer contact to proactively and reactively respond to the sales and service needs of residential and small commercial customers.
  • This role involves coordinating installations, managing work requests, providing technical support, and promoting participation in energy efficiency and conservation programs.
  • WEC Energy Group offers a competitive pay range and is an Equal Opportunity Employer committed to providing equal employment opportunities without regard to protected status.

Matching Summary

The Residential Energy Services Consultant serves as the primary customer contact to proactively and reactively respond to the sales and service needs of residential and small commercial customers.

Salary

Base: $29.05 - $48.41 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service and sales
  • Service delivery coordination
  • Energy service consultation
  • Outage notification and management
  • Work request and scheduling management
  • Technical support for construction crews

Nice-to-have

  • Presentation and communication skills
  • Interpersonal presence
  • Energy efficiency program promotion
  • Conflict resolution
  • Emergency and storm duty response

Key Requirements

  • Associate degree or equivalent education
  • Four years Wisconsin Field Operations experience (if no degree)
  • Three years customer contact experience
  • Valid driver's license
  • Official transcripts required
  • Legal authorization to work in the United States

Work Rights

Must be legally authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter