The role involves working with Control Centre Managers and Controllers to develop a high-performance culture and support day-to-day service control strategies through roadside
Job Summary
The role involves working with Control Centre Managers and Controllers to develop a high-performance culture and support day-to-day service control strategies through roadside.
The job holder is responsible for improving processes, delivering the best outcomes for London’s passengers and business, and ensuring Health & Safety and performance of drivers and services.
The role requires submitting Bus Running Records daily and covering colleagues when absent to ensure adequate coverage.
Matching Summary
The role involves working with Control Centre Managers and Controllers to develop a high-performance culture and support day-to-day service control strategies through roadside.
Skills & Requirements
Must-have
Knowledge of TfL Bus control processes
Supervise driver teams at allocated locations
Health & Safety compliance
Service improvement investigation and implementation
Submit Bus Running Records daily
Nice-to-have
Develop high-performance culture
Work closely with Senior Controllers
Improve processes and develop efficiencies
Maintain cooperative relationship with TfL
Support colleagues to ensure coverage
Key Requirements
Exceed Minimum Performance Standard on TfL routes
Meet budget expectations for staff costs and QIC revenue
Successful internal and external audits
Maintain cooperative relationship with Transport for London
Support ibus Controllers and Senior Controller Team