As an Account Manager, you will support the stable operation and growth of accounts by understanding customer challenges
Job Summary
As an Account Manager, you will support the stable operation and growth of accounts by understanding customer challenges.
You will build trust with key stakeholders, including representatives and management, and act as the primary point of contact for requirements gathering, proposals, and improvement activities.
DXC Technology is committed to creating an inclusive environment where everyone can thrive, offering flexibility to support employee well-being, productivity, and individual work styles.
Matching Summary
As an Account Manager, you will support the stable operation and growth of accounts by understanding customer challenges.
Skills & Requirements
Must-have
Technical Account Manager experience
Customer Success Manager experience
ServiceNow IT Service Management knowledge
Excellent Japanese communication skills
Microsoft Office proficiency
Nice-to-have
Global organizational environment
Collaborative team culture
Business level English proficiency
Key Requirements
Experience as Technical Account Manager or Customer Success Manager
Experience supporting customers in the operational phase