Lead Csr/teller - Ft. Thomas, Ky - Full Time

563

Fort Thomas, Kentucky, US
Base: reflective of pyy grade range across u.s.; b...
Onsite
In-depth knowledge of retail policies
Minimum 3 years of csr experience
Ability to demonstrate advanced math functions
Fifth Third Bank is seeking a Lead Customer Service Representative/Teller in Fort Thomas, KY, to provide exceptional customer service and support daily banking operations. The ideal candidate will have a minimum of three years of experience in a retail banking environment and will be responsible for managing complex customer transactions while fostering a positive banking experience

Job Summary

  • The role requires providing premier customer satisfaction while exercising considerable independent judgment on complex duties.
  • Employees are responsible for maintaining ethical behavior, balancing cash records, and referring customers to appropriate business partners for products.
  • Fifth Third Bank offers comprehensive benefits including physical, financial, emotional, and social well-being support.

Matching Summary

Match Score: 85

Fifth Third Bank is seeking a Lead Customer Service Representative/Teller in Fort Thomas, KY, to provide exceptional customer service and support daily banking operations. The ideal candidate will have a minimum of three years of experience in a retail banking environment and will be responsible for managing complex customer transactions while fostering a positive banking experience.

Salary

Base: Reflective of pay grade range across U.S.; Bonus/Equity: Not specified; Benefits: Comprehensive benefits programs included

Skills & Requirements

Must-have

  • In-depth knowledge of retail policies
  • Minimum 3 years of CSR experience
  • Ability to demonstrate advanced math functions
  • Sound judgment in decision making
  • Maintain confidential customer business records

Nice-to-have

  • Friendly demeanor and can-do attitude
  • Developed rapport with customer base
  • Willingness to help at all times
  • Self-motivation for continuous learning
  • Positive team interaction skills

Key Requirements

  • High school diploma or GED
  • Minimum 3 years of CSR experience
  • Advanced math function ability
  • Professional verbal and written communication
  • Flexibility in scheduling

Work Rights

Not specified

Tailored Resume

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