Travel Experience Counselor Ii

American Express Global Business Travel

Twentynine Palms, CA, US
Base: $48,000 to $58,000 usd; bonus/equity: not sp...
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Gds (sabre) advanced knowledge
Federal client travel management
Domestic and international travel arrangements
** American Express Global Business Travel is seeking a Travel Experience Counselor II to provide exceptional travel management services to federal clients, particularly within the U.S. Military and Government sector. The role requires significant experience in travel consulting, strong customer service skills, and U.S. citizenship due to government contract requirements. **

Job Summary

  • You will provide outstanding customer service to defense & government travelers before, during, and after their business trips.
  • Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date.
  • Find your happy medium at Amex GBT with flexible benefits tailored to each country, including health and welfare insurance plans, retirement programs, and wellbeing resources.

Matching Summary

Match Score: 75

** American Express Global Business Travel is seeking a Travel Experience Counselor II to provide exceptional travel management services to federal clients, particularly within the U.S. Military and Government sector. The role requires significant experience in travel consulting, strong customer service skills, and U.S. citizenship due to government contract requirements. **

Salary

Base: $48,000 to $58,000 USD; Bonus/Equity: Not specified; Benefits: Comprehensive US benefits programs

Skills & Requirements

Must-have

  • GDS (Sabre) advanced knowledge
  • Federal client travel management
  • Domestic and international travel arrangements
  • Handle complex bookings and exchanges
  • Provide outstanding customer service

Nice-to-have

  • Passion for high-quality customer service
  • Good verbal and written communication
  • Strong teamwork skills
  • Positive, "can do" attitude
  • Willingness to learn and grow

Key Requirements

  • 3+ years Travel Consultant experience
  • 5 years customer service experience
  • U.S. citizenship required
  • Meet government eligibility requirements

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter