IT Service Center resolves client/customer technical issues through virtual, real-time communication with clients/customers in accordance to service level objectives, processes, and procedures
Job Summary
IT Service Center resolves client/customer technical issues through virtual, real-time communication with clients/customers in accordance to service level objectives, processes, and procedures.
This job family serves as a liaison between the client/customer and other internal Information Technology resources to resolve business issues related to technologies and, as necessary, escalates complex and large-scale issues to other job families.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background.
Matching Summary
IT Service Center resolves client/customer technical issues through virtual, real-time communication with clients/customers in accordance to service level objectives, processes, and procedures.
Skills & Requirements
Must-have
resolve technical issues
virtual real-time communication
maintain knowledge repository
liaison between client and IT
Nice-to-have
inclusive workplace
diversity of thought
authentic selves
Key Requirements
0-2 years of experience
Bachelor's degree in related field or equivalent work experience