Offline And Brand Operations

JD

Germany
Customer service process design
Data analysis for service gaps
Campus partnership development
JD.com is a leading supply chain-based technology and service provider committed to customer satisfaction

Job Summary

  • JD.com is a leading supply chain-based technology and service provider committed to customer satisfaction.
  • The role involves developing campus-specific service standards and enhancing brand recognition.
  • Candidates will oversee operations and incident management to ensure seamless business processes.

Matching Summary

JD.com is a leading supply chain-based technology and service provider committed to customer satisfaction.

Skills & Requirements

Must-have

  • Customer service process design
  • Data analysis for service gaps
  • Campus partnership development

Nice-to-have

  • Collaboration with marketing teams
  • Event planning skills
  • Strong communication abilities

Key Requirements

  • Experience in customer service operations
  • Ability to analyze user behavior data
  • Proven track record in partnership development

Work Rights

Not specified

Tailored Resume

Cover Letter