Part-time (18 hours per week, predetermined roster)
Proven experience in customer service
Experience in financial services or retail
Ability to articulate financial terms clearly
CommBank is seeking a Customer Banking Specialist for a 12-month contract in Mona Vale, Australia, focusing on providing exceptional customer service in banking. The role involves engaging with customers to assess their financial needs, support account maintenance, and promote digital banking solutions
Job Summary
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million customers.
You will have in-depth conversations with customers to support their overall banking needs including home loans and business banking.
This role offers a 12-month fixed-term agreement with opportunities to network across the Indigenous Employee Network.
Matching Summary
Match Score: 85
CommBank is seeking a Customer Banking Specialist for a 12-month contract in Mona Vale, Australia, focusing on providing exceptional customer service in banking. The role involves engaging with customers to assess their financial needs, support account maintenance, and promote digital banking solutions.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Proven experience in customer service
Experience in financial services or retail
Ability to articulate financial terms clearly
Strong problem-solving skills
Availability for predetermined roster hours
Nice-to-have
Genuine interest in financial wellbeing
Ability to work in busy commercial environment
Holistic solution provider mindset
Integrity and customer-centric approach
Key Requirements
Proven customer service experience in financial services
Excellent communication skills
Ability to ask the right questions and find solutions