Product Support Representative

Airbus Helicopters Polska Sp. z o.o.

Gdansk, Poland
Hybrid
Technical customer support experience
Saas and data proficiency
Understanding of airline maintenance
The Fleet Performance Product Support Representative is the primary technical interface for airline customers in the EMEA region

Job Summary

  • The Fleet Performance Product Support Representative is the primary technical interface for airline customers in the EMEA region.
  • You will be responsible for deploying and supporting digital solutions to optimize fleet reliability.
  • The role includes advanced troubleshooting and managing customer backlogs to ensure operational continuity.

Matching Summary

The Fleet Performance Product Support Representative is the primary technical interface for airline customers in the EMEA region.

Skills & Requirements

Must-have

  • Technical customer support experience
  • SaaS and data proficiency
  • Understanding of airline maintenance

Nice-to-have

  • Proactive mindset
  • Strong communication skills
  • Experience with Big Data and AI

Key Requirements

  • Bachelor’s or Master’s in Engineering or IT
  • 4+ years of professional experience
  • Fluent in English

Work Rights

Not specified

Tailored Resume

Cover Letter