Technical Account Manager

Workday

Not specified; not specified; not specified
4+ years product support experience
Complex b2b enterprise software background
Strong technical acumen and architecture knowledge
The Technical Account Manager acts as the primary point of contact and advocate for strategic customers within Workday's Support organization

Job Summary

  • The Technical Account Manager acts as the primary point of contact and advocate for strategic customers within Workday's Support organization.
  • This role requires a self-driven professional with strong technical acumen to navigate challenges with large and complex enterprise accounts.
  • Workday offers a culture rooted in integrity and empathy, providing trust to take risks and tools to grow for long-term employees.

Matching Summary

The Technical Account Manager acts as the primary point of contact and advocate for strategic customers within Workday's Support organization.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 4+ years product support experience
  • Complex B2B enterprise software background
  • Strong technical acumen and architecture knowledge
  • Experience with HCM, Payroll, or Financials
  • Proven ability to engage C-level executives

Nice-to-have

  • Sun-drenched optimism and drive
  • Curious minds and courageous collaborators
  • Ability to chair roundtables and steering committees
  • Experience piloting new programs
  • Passion for customer relations

Key Requirements

  • BS or MS in Technical Degree or equivalent experience
  • 4+ years in product support or account management
  • 5+ years managing complex SaaS solutions
  • Experience implementing or managing large enterprise accounts
  • Demonstrated leadership skills with high-level stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter