Dispute Claims Specialist

EML

Adelaide, South Australia, Australia
Not specified; not specified; generous discounts +...
Fully remote
Strong empathetic customer service focus
Excellent written and verbal communication skills
Exceptional organisational and time management skills
The role involves supporting injured workers throughout the dispute resolution process with an empathetic customer experience

Job Summary

  • The role involves supporting injured workers throughout the dispute resolution process with an empathetic customer experience.
  • Employees will undertake ongoing reviews regarding entitlements, payments, and medical expenses for their portfolio of clients.
  • The company offers a diverse culture with flexibility to work from home once fully trained.

Matching Summary

The role involves supporting injured workers throughout the dispute resolution process with an empathetic customer experience.

Salary

Not specified; Not specified; Generous discounts and incentive scheme included

Skills & Requirements

Must-have

  • Strong empathetic customer service focus
  • Excellent written and verbal communication skills
  • Exceptional organisational and time management skills

Nice-to-have

  • Background in mediation or personal injury industry
  • Sound analytical and problem-solving abilities
  • Proactive approach to challenges

Key Requirements

  • Background in customer service, mediation or personal industry advantageous

Work Rights

Not specified

Tailored Resume

Cover Letter