Claims Operations, Quality Control & Governance Manager
AIG Seguros Brasil S.A.
In-person collaboration
Lean six sigma methodology expertise
Claims lifecycle process review
Regulatory compliance and auditing
AIG Seguros Brasil S.A. is seeking a Claims Operations, Quality Control & Governance Manager to enhance claims processing and ensure compliance with regulatory standards. The role requires expertise in Lean-Agile methodologies and a strong background in operational management, with a focus on process improvement and efficiency
Job Summary
This role is responsible for reviewing the claims process to ensure efficiency while maintaining strict regulatory compliance.
The successful candidate must possess deep expertise in Lean-Agile methodologies to drive process improvements and generate value.
AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.
Matching Summary
Match Score: 85
AIG Seguros Brasil S.A. is seeking a Claims Operations, Quality Control & Governance Manager to enhance claims processing and ensure compliance with regulatory standards. The role requires expertise in Lean-Agile methodologies and a strong background in operational management, with a focus on process improvement and efficiency.
Skills & Requirements
Must-have
Lean Six Sigma methodology expertise
Claims lifecycle process review
Regulatory compliance and auditing
Project management and reporting
Workflow automation tools
Nice-to-have
Stakeholder feedback loop management
Empathetic service delivery culture
Crisis management under pressure
In-person collaboration preference
Global claims handling experience
Key Requirements
Bachelor's Degree in Engineering, IT, or Business Administration
Proven experience as an Operations Manager or similar role
Solid experience with Lean Six Sigma
Experience in budgeting, forecasting, and investment analysis